Guarantee

We provide a full 12 month guarantee on all our work. All of our terms and conditions, including our full written guarantee, and customer rights are clearly stated on the back of our invoices.

Our labour is backed by our own guarantee of workmanship that is second to none and all materials and products are covered by full manufacturers' warrantees. We also undertake to take up customer complaints or queries with manufacturers whenever possible.

A huge amount of our work comes from customer recommendations, so your guarantee of excellent service and workmanship comes from our determination to protect our hard earned reputation.

FWP Plumbers Nottingham Directors or Supervisors, will call free of charge to inspect work and advise customers on the most appropriate course of action, where required.

Any defects arising from faulty installation or repair work, that may require rectification, and that occur within the guarantee period, are treated as a priority and will be dealt with at the customer's earliest possible convenience.

Problems which arise outside the company's standard guarantee period will also be given priority may and any work that needs to be rectified will be dealt with at the customer's earliest possible convenience. Any work rectified outside this period will be chargeable but this may be at a reduced rate, at the company's discretion.

If you have any unresolved queries, require further information or fail to be completely satisfied with any work carried out by FWP Plumbers Nottingham then please contact us, quoting your invoice number, using the contact details below and we will deal with the matter immediately.

Assisting you in three simple steps.

Step One

Call us on the number at the top, explain the problem and we’ll see how we can help.

Step Two

We will promptly respond to your request and send out a plumber ASAP to your property.

Step Three

Our engineer will diagnose the problem and carry out the appropriate work and repairs.

Our Services
    Customer Service

    FWP Plumbers Nottingham © 2017

    Harrington House
    37 St Peters Street
    Nottingham
    Nottinghamshire
    NG7 3EN

    Email:
    info@fwpplumbersnottingham.co.uk

    Emergency Callout:
    07970 198477 / 07540 899019